As a disabled person I was extremely happy with the Motability scheme at Smiths of Ilkeston. Motability is a national charity that helps disabled people and their families get mobile. Smiths of Ilkeston had a specific staff member who was trained in the Motability scheme, who in turn helped me to find a suitable vehicle for me and my family.
I was treated with respect and patience as it is difficult for me manouevre in and out of cars, but the sales assistant let me take my time and put me completely at ease. I would be more than happy to use Smith of Ilkeston again as I was so satisfied with the service they offered and the sensitivity in which they offered it.